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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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k b

September 12, 2025

1  out of  5
rating by k b
"I live in Julesburg, CO. There is no State Farm office there, so I am posting this review to all the surrounding offices where a person from Julesburg might try to do business. My car has cosmetic damage due to being hit from behind on the interstate by a State Farm customer. The closest body shop is about 45 minutes, one-way, from Julesburg where I live. I told State Farm that I would not spend my time and gas money dropping off and picking up the car, so they agreed to tow it. Once the car was at the shop, State Farm decided not to repair it. They offered a settlement that included me keeping the car, which I accepted, but then they refused to tow the car back. There is no transportation available out here, public or private. I don't own another vehicle and don't have any friends or family in the area. I needed the car back, but State Farm absolutely refused to return it, despite having agreed to. The only reason they gave for their refusal is that they don't "normally" return totaled vehicles. I tried to point out that this was defintely not a normal claim (my vehicle was driveable but the shop was 45 minutes away and in another state) but my attempts to communicate with them further were ignored. My only option to avoid paying $300 for the return tow was to go door to door knocking until I found an acquaintance who was home and willing to drive me to the shop in Sydney, NE in exchange for gas money and payment for his time. Of course State Farm refused to compensate me for that time, expense, and embarrassment. State Farm is not a good neighbor, they are dishonest, unreliable and incredibly rude."
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Patrick Crennen

November 4, 2024

5  out of  5
rating by Patrick Crennen
"Easy process, Ashlen was very responsive & helpful."
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Tyler Peterson

December 16, 2022

2  out of  5
rating by Tyler Peterson
"Said she had coverage for me and didn't. At least she was nice"
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Andy Terry

January 9, 2022

5  out of  5
rating by Andy Terry
"Larry Kroeker State Farm Insurance Agency has not only great rates that are comparable to any other quotes you might recieve. I had roughly 7 other quotes given to me by other agencies of which only one was cheaper, and that one was cheaper by less than $1.50. There's no agency around that will compete with there kindness, curtiousy, or just great staff. I would recommend anybody looking for insurance of pretty much any format to check with Larry Kroeker State Farm. You won't be disappointed."
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Tonya Buchanan

October 24, 2020

5  out of  5
rating by Tonya Buchanan
"Great people running the place . Always very friendly ."
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Bill Statler

December 11, 2019

5  out of  5
rating by Bill Statler
"Julie is the best and knows the insurance inside and out."